Terms & Conditions

1. Introduction

Welcome to cv998, Bangladesh's trusted online cricket betting and casino platform. These Terms & Conditions govern your use of the cv998 website, mobile platform, and all related services. By creating an account, making a deposit, or placing a bet, you acknowledge that you have read, understood, and agreed to every provision listed in this document. If you do not agree with any part of these terms, you must not use our services.

cv998 reserves the right to update, modify, or replace these Terms & Conditions at any time without prior notice. It is your responsibility to review this page regularly. Continued use of the platform after any changes constitutes your acceptance of the revised terms.

2. Eligibility

To register and use cv998 services, you must meet all of the following eligibility requirements. Failure to satisfy any one of these criteria will result in immediate suspension or termination of your account.

• You must be at least 21 years of age. cv998 does not permit minors to register or participate in any gambling activity. Age verification may be required at any time.
• You must be a resident of or physically located in a jurisdiction where online betting and casino gaming are not explicitly prohibited by local law.
• You must register using your own personal details. You may not create an account on behalf of another person, nor may a single individual hold more than one active account on cv998.
• You must not be a current employee, contractor, affiliate, or immediate family member of an employee of cv998 or any of its partner companies.

3. Account Registration and Security

When you create an account with cv998, you are required to provide accurate, current, and complete information. You are solely responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.

• You must provide a valid email address and phone number. These will be used for account verification, transaction alerts, and important service communications.
• You are responsible for all activity that occurs under your account. You must notify cv998 support immediately if you suspect any unauthorized access to or use of your account.
• cv998 reserves the right to request identity documents (national ID, passport, or other government-issued proof of age and address) at any stage of your account lifecycle, including before processing any withdrawal.
• Accounts found to contain false or misleading registration information will be suspended pending investigation and may be permanently closed, with any remaining balance subject to forfeiture.

4. Deposits and Withdrawals

cv998 supports deposits and withdrawals via bKash, Nagad, Rocket, and Upay, as well as major credit and debit cards. All financial transactions are processed in Bangladeshi Taka (BDT). The following rules govern how funds move in and out of your account.

• The minimum deposit amount is ৳500. The maximum single deposit and daily deposit limits will be displayed within the platform's cashier section. cv998 reserves the right to adjust these limits without notice.
• All deposits must originate from a payment method registered in your own name. Third-party deposits are strictly prohibited and will result in account suspension and funds reversal.
• Withdrawal requests are typically processed within 24 hours, subject to completion of any applicable identity verification checks. cv998 is not liable for delays caused by the payment provider's processing timelines.
• Withdrawals must be made to the same payment method used for the most recent deposit, unless otherwise approved by cv998 support. This policy exists to prevent fraud and unauthorized fund transfers.

5. Bonuses and Promotions

cv998 offers various promotional incentives, including welcome bonuses, reload bonuses, free spins, and seasonal offers. All bonuses are subject to the following conditions, and each specific promotion page may carry additional requirements that override general rules where stated.

• All bonuses are subject to a wagering requirement unless explicitly stated otherwise. The default wagering requirement for the cv998 welcome bonus is 30x the bonus amount. This means if you receive a ৳1,000 bonus, you must wager ৳30,000 in eligible games before the bonus funds can be converted to withdrawable cash.
• Bonuses are non-transferable and have no cash value until all rollover conditions are fully met. Free spin winnings are credited as bonus funds and are subject to the same wagering requirement as other bonus types.
• cv998 reserves the right to withdraw or modify any promotional offer at any time. Abuse of the bonus system — including but not limited to the use of multiple accounts to claim the same offer — will result in permanent account closure and forfeiture of all accumulated funds.

6. Betting and Gaming Rules

All bets placed on cv998 are final once confirmed. By placing a bet, you accept the odds displayed at the time of bet placement. The following rules apply to all betting and casino gaming activity on the platform.

• In the event of a technical failure or interruption that affects the outcome of a bet or game round, cv998 reserves the right to void the affected bet and return the staked amount to the player's account. This decision is final and non-negotiable.
• Cricket betting markets — including BPL, IPL, T20 World Cup, and Bangladesh national team matches — follow standard international sportsbook rules. If a match is abandoned, shortened, or rescheduled, specific market settlement rules will apply as published on the platform.
• Live casino games, including those provided by Evolution Gaming, Ezugi, and Pragmatic Play Live, are governed by the rules of each individual game as displayed within the game interface. cv998 does not alter or override game rules set by the provider.
• Maximum win limits per single bet, game round, or daily session may apply. These limits will be communicated in the respective game descriptions or within your account settings. cv998 reserves the right to cap winnings that result from obvious errors in displayed odds or game parameters.

7. Prohibited Conduct

cv998 maintains strict policies against fraudulent, abusive, and harmful behaviour. The following actions are strictly prohibited on the platform. Breach of any of these provisions may result in immediate account suspension, permanent ban, and legal action where applicable.

• Using automated software, bots, scrapers, or any other artificial means to place bets, exploit promotions, or gain an unfair advantage over other players or the platform.
• Engaging in match-fixing, collusion with other players, or any form of insider manipulation that distorts the outcome of any sporting event or casino game offered on cv998.
• Using the platform for money laundering, fraudulent chargebacks, or any other financial crime. cv998 complies with all applicable anti-money laundering (AML) obligations and will report suspicious activity to relevant authorities.
• Harassing, threatening, or abusing cv998 staff, support agents, or other players through any communication channel, including live chat, email, and social platforms.

8. Privacy and Data Protection

cv998 is committed to protecting your personal information. The collection, use, storage, and sharing of your data are governed by our Privacy Policy, which forms an integral part of these Terms & Conditions. By using our services, you consent to the data practices described in that policy. Your data is protected using industry-standard SSL encryption, and cv998 will never sell your personal information to third parties without your explicit consent.

9. Limitation of Liability

To the fullest extent permitted by applicable law, cv998, its directors, officers, employees, and affiliates shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of — or inability to use — the platform or any of its services, including gambling losses.

cv998 makes no warranty, express or implied, that the platform will be available without interruption, error-free, or free from viruses or other harmful components. You use the service at your own risk, and cv998 encourages all players to practise responsible gaming habits at all times.

10. Amendments to These Terms

cv998 may revise these Terms & Conditions at any time by posting an updated version on this page. Where a material change is made, we will endeavour to provide reasonable advance notice via email or an in-platform notification. Your continued use of cv998 following any such change constitutes your acceptance of the new terms. We recommend that you bookmark this page and check it regularly to stay informed of any updates.

11. Governing Law and Disputes

These Terms & Conditions shall be interpreted and governed in accordance with generally accepted principles of online gaming law. Any dispute arising from the use of cv998 that cannot be resolved through our customer support team will be escalated to binding arbitration. cv998 is committed to resolving all player complaints fairly and transparently, and we encourage users to contact our support team in the first instance before pursuing any formal dispute route.

12. Contact Us

If you have any questions about these Terms & Conditions, or if you wish to raise a concern or formal complaint, please contact the cv998 support team. Our support staff are available around the clock to assist you. Reach us by email at [email protected] — please note this address is for text-based communication only and cannot receive calls.